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Telemedicine: Creates Efficiencies, Requires Caution
Telemedicine allows physicians to reach patients in rural areas and helps busy practices manage increasing patient volume, but the use of Skype and other Webcam technologies for patient care requires specific considerations.
Are Your Prescribing Practices Secure?
Prescription theft and abuse is a real and growing problem, making it imperative for physicians to protect themselves and their practices.
Reducing the Risk of Retained Foreign Objects During Surgery
Medical RFI (radio frequency identification) chip technology is now available to track sponges and surgical towels used during a procedure.
Effective Informed Consent: Fostering a Dialogue
Effective informed consent requires a dialogue with the patient wherein they feel comfortable fully participating by asking clarifying questions and offering personal concerns.
Properly Implemented Checklists Prevent Patient Injuries
The purpose of a checklist, specifically for use in surgery, is to remind health care providers of the importance of certain details.
Rx for Diagnosis
Focus on documentation and communication to help avoid breakdowns in the diagnostic process.
Personal Health Records
Providers should make it clear that patients are responsible for the accuracy of their personal health records.
Security and Confidentiality with EHR
Data breaches from EHRs can lead to civil or criminal penalties.
A well-planned patient selection process can help control loss and help identify good surgical candidates.
How Safe Is Safe Enough?
Data from site surveys revealed that medical record documentation is the most frequent patient safety/risk management issue.
Avoid Being Put on the RAC(k): Be Prepared for a Recovery Audit Contractor Audit
RAC audits ensure compliance with Medicare’s clinical payment criteria, documentation, and billing requirements.
Lab Test Results
A tracking and reporting system for lab test results can help you avoid delays in diagnosis and necessary treatment.
Reducing Risks in Telephone Triage
Without proper training and supervision, telephone triage can result in improper diagnosis and management, as well as legal liability.
Documenting a patient’s refusal of test or treatment options is key to minimizing risk exposure.
Patients in a Difficult Economy
It is helpful to have a written policy in place when patients are unable to or refuse to pay.
Ambulatory Surgery Centers
In ambulatory surgery centers, it is commonly not the procedure that causes problems, but complications from the procedure, such as bleeding.
Improving Handoff Communication
Handoffs are interactive communications, and lack of communication is the single most common factor that leads to liability claims.
No matter how competent, a medical assistant should not handle tasks performed by licensed professionals.
Physicians have the same duty of care to patients receiving samples as they do to patients being given prescriptions.
Language Assistance Programs
All California health plans are required to implement a language assistance program to help patients with limited English language proficiency.