MOA BUSINESS MEMBER
Increase Patient Satisfaction, Improve Revenue with Resources from 9g Enterprises
Studies show that best-in-class organizations achieve a 15 percent increase in patient satisfaction scores through the use of analytical tools. Other studies confirm a direct link between employee satisfaction and patient satisfaction. In addition, they found a link between patient satisfaction and improved financial performance. Bottom line: you need to hear from your patients, employees and referring physicians. Patient and employee satisfaction improves loyalty, retention and financials.
That's all wonderful, but CAN WE AFFORD this type of service?
Some practices in Michigan already know the answer to this question. They're working with 9g Enterprises (9gs), an MOA Business Member. The 9gs portal solution is designed to provide patient, employee and referring physician surveys to you and your organization in a high-tech, benchmarked format at a very low cost. In fact, the 9gs solution is typically well under 10 percent the cost of other, less capable, solutions.
MOA members receive a free 90 day trial of 9g Enterprises Patient Satisfaction Survey. After the 90 day free trial, the cost of the survey is only $199 per year. To take advantage of the free 90 day trial, click here. Or call 972-442-1484 and identify yourself as an MOA member.
